REFUND POLICY

Last Updated: 5th November 2025

Refunds are only issued if:

Payment was deducted but no voucher was delivered.
A confirmed SkySurge-side technical issue prevents voucher activation.

Refunds are not granted for:

Data depletion earlier than expected.
Slow speeds caused by user distance or network congestion.
Expired vouchers, or device configuration issues.

Refund requests must be made within 24 hours of purchase.